Answers to what customers ask most before ordering a build.
Robust MAX uses sealed closed-loop AIO cooling — zero maintenance, faster lead time, and a lower upfront cost. Robust FLOW uses a hand-built custom liquid loop (soft-tube or hard-tube), which runs cooler and quieter under sustained 24/7 full-load operation and includes annual coolant servicing in year one.
Yes. The Build Configurator lets you choose CPU, GPU, memory, motherboard, storage, PSU, cooling, and chassis independently. Incompatible combinations (e.g. an underrated PSU for a given GPU) are automatically adjusted with a notice shown on screen.
Every unit is hand-assembled to order and run through 72 hours of sustained synthetic load before it ships. Typical lead time from confirmed order to delivery is communicated at quotation stage and depends on configuration and current order volume.
All builds ship with a 3-year on-site warranty (on-site within Peninsular Malaysia; return-to-base outside it — see our Terms & Conditions). Full terms, coverage, and exclusions are set out in our Warranty & Support Agreement, available on request or from your account representative.
We ship and support customers across South East Asia. Support and delivery terms differ for locations outside Peninsular Malaysia — see our Terms & Conditions for details, or contact us directly to confirm feasibility, freight cost, and support arrangements.
Use the Build Configurator to specify a configuration and submit your details, or email info@robusthpc.com with your workload and dataset requirements. We typically respond with a recommended tier and quote within one business day.
Support is handled directly by the team that assembled and validated your unit — no call-centre hand-offs. This covers troubleshooting, on-site warranty service, and optional fleet servicing for labs and larger deployments.